FAQ 

1. Product & Customization Questions

Q1: What types of prefabricated houses do you supply?

We provide a full range of prefabricated houses, including Apple Cabin, Expandable Container House, Solar Powered Prefab Houses, and etc.

Q2: Can I customize the size, layout and appearance of the mobile home?

Yes, full customization is available. We support personalized adjustments including house dimensions, room layout (bedroom, bathroom, kitchen, living room), wall/roof color, door and window styles, interior decoration materials, and functional configurations. We can tailor solutions according to your usage scenarios, local climate and aesthetic needs.

Q3: Are your prefab houses suitable for different weather conditions?

Absolutely. Our prefab houses adopt high-quality galvanized steel frames and waterproof, fireproof, heat-insulating wall panels. They are wind-resistant, earthquake-proof, rainproof and heat-preserving, adapting to extreme weather such as high temperature, heavy rain, strong wind and slight snow. We can also upgrade thermal insulation and waterproof systems for cold or tropical regions.

Q4: What is the lifespan of your mobile homes?

With regular maintenance, the service life of our standard mobile homes can reach 15-20 years. The upgraded luxury prefab villas can serve more than 25 years. All structural materials are anti-corrosion and rust-proof, ensuring stable long-term use.

2. Quality & Certification Questions

Q5: Do your products have international certifications for export?

Yes. Our prefab houses comply with international export standards and have passed ISO quality system certification, CE certification, and fire resistance testing. We can provide complete certification documents, inspection reports and customs clearance materials to support your overseas import and customs declaration.

Q6: Is the material environmentally friendly and safe?

All building materials are eco-friendly, non-toxic, odor-free and meet international environmental protection standards. The materials are fire-retardant, formaldehyde-free and sound-insulated, ensuring safe and comfortable living and working environment.

3. Price & Payment Questions

Q7: How can I get an accurate quotation?

To provide you with an exact quote, please tell us your specific requirements, including house type, size, layout, customization demands, quantity, destination country and port. We will sort out a detailed quotation with unit price, total cost, shipping cost and delivery cycle within 24 hours.

Q8: What are your acceptable payment terms?

We support flexible international payment terms, including T/T (Telegraphic Transfer), 30% deposit in advance and 70% balance before shipment. For long-term cooperative clients, we can negotiate favorable payment terms. All transactions follow formal international trade procedures to guarantee both parties’ interests.

Q9: Is the price negotiable for bulk orders?

Yes. We offer competitive wholesale discounts for bulk orders. The larger the order quantity, the more favorable the unit price. We also provide exclusive customized solutions and preferential policies for project customers.

4. Production & Delivery Questions

Q10: What is your production lead time?

Standard prefab house can be finished within 7-10 working days. For customized products or bulk orders, the production cycle is 25 working days. We will confirm the exact delivery time with you in advance according to your order details.

Q11: Do you provide global shipping and door-to-door delivery?

Yes. We have long-term cooperative international freight forwarders and provide one-stop service including factory shipment, sea freight, port customs clearance and destination delivery. We support delivery to most countries and regions around the world (Europe, America, Southeast Asia, Africa, Oceania, etc.). You can choose port-to-port or door-to-door service.

Q12: How is the prefabricated houses packaged for shipment?

Standard houses are packed in professional export wooden boxes or iron frames, with shockproof, waterproof and anti-collision protection. Folded and flat-packed designs are available to save shipping space and reduce your transportation cost. All packages meet international shipping standards.

5. Installation & After-sales Service

Q13: Is the prefab house easy to install? Do you provide installation guidance?

Our prefab houses are prefabricated in the factory with simple assembly steps. We will provide detailed English installation manuals, installation videos and drawing tutorials. For large orders or overseas projects, we can arrange professional engineers to go abroad for on-site installation guidance and training.

Q14: Can the prefab houses be disassembled and reused?

Yes. The prefab house features modular assembly structure, which can be easily disassembled, moved and reassembled multiple times without damage to the main structure. It is very suitable for temporary construction, mobile office, tourism accommodation and other scenarios that need frequent relocation.

Q15: What is your after-sales warranty policy?

We provide 3-year warranty for the main steel structure and 1-year warranty for auxiliary materials and accessories. During the warranty period, we provide free replacement and maintenance for quality problems caused by factory production. We offer lifelong technical consultation and after-sales support to solve your usage problems at any time.

6. Cooperation & Order Questions

Q16: Can I get a sample before bulk order?

We support sample customization. You can order a single prototype first to check the product quality, workmanship and effect before placing bulk orders.

Q17: Do you support OEM/ODM service?

Yes. We provide professional OEM and ODM services. We can produce products according to your brand logo, design drawings, personalized functional requirements, and support private brand customization for your local market sales.

Q18: How to start a cooperation with your company?

You can directly call or message us by whatsapp or send us your demand details via email or website message. Our professional foreign trade sales team will contact you within 24 hours, confirm your product requirements, provide targeted solutions and formal trade contracts, and follow up the whole order process until you receive the goods smoothly.